Tradingcards.gg is a trading card shop based in Amsterdam, specializing in Pokémon TCG and other games like Magic: The Gathering. We offer everything from sealed products to altered cards, with worldwide shipping. You can also pre-order upcoming Pokémon sets, and orders placed before 16:00 ship the same day. Our goal is to make collecting and playing cards easy and enjoyable for everyone!

At Tradingcards.gg, we specialize in Pokémon TCG, but we also offer a variety of other popular trading card games, including Magic: The Gathering, Star Wars, Dragon Ball Z, and unique altered cards. Whether you’re a collector or a player, we’ve got something for everyone!

We’re based in Amsterdam, and we ship to all EU countries as well as most countries worldwide. Wherever you are, we aim to get your trading cards to you quickly and securely!

Shipping within the Netherlands typically takes 1-2 working days. For products that are in stock, we provide an estimated time of delivery (ETD) on the product page. Please note that products can be in stock in different warehouses and can take slight longer to ship than usual. Please note that during busy periods or holidays, orders may take a little longer to arrive. Do you want to be sure about the delivery time? Feel free to ask us by using the chat or email.

Shipping costs are as follows:

Netherlands: €4.95

Rest of Europe: €7.50

Rest of the World: €25

For orders within Europe, shipping is free for orders above €75.

Yes! Orders placed before 16:00 on a workday with items that are in stock will be shipped the same day.

Once your order is shipped, you’ll receive a tracking code via email. You can also use the tracking page on our website to easily track your order’s progress.

If your order arrives damaged or incomplete, please contact us as soon as possible. We’ll work with you to resolve the issue and ensure you receive the correct items or a refund, depending on the situation. Your satisfaction is our priority!

You can change or cancel your order as long as it has not been shipped. Once the order is shipped, we’re unable to make any changes. Please contact us as quickly as possible if you need to make any adjustments!

Pre-orders can be placed once we’ve released the products on our website. A pre-order will be shipped on the date mentioned on the product page. Please note that pre-ordering does not always guarantee you will receive your complete order, as it may be affected by allocation (limited stock availability). We’ll keep you updated if anything changes.

When will my pre-order be shipped?

Pre-orders are shipped after we receive our stock or on the official release date from Pokémon. This date will be clearly mentioned on the product page, so you’ll know exactly when to expect your order.

Does pre-ordering guarantee my product?

Pre-ordering does not always guarantee that you will receive your complete order due to allocation.

Example:

Let’s say we’ve ordered 1,000 booster boxes of a new Pokémon set, but the distributor can only send us 500 due to high demand. This means we only receive 50% of what we ordered, and not everyone who pre-ordered will get their full order.

We’ll always do our best to fulfill your order, but if allocation affects your pre-order, we’ll let you know as soon as possible and offer a refund for any unfulfilled items.

Why are some pre-orders affected by allocation?

At the moment, there is an incredibly high demand for Pokémon products, which can sometimes lead to allocation. This means that when we place orders with our distributor, they may not be able to fulfill the full quantity we requested due to limited stock availability. As a result, some customers might not receive their complete pre-order.

We do our best to fulfill all pre-orders, but if allocation affects yours, we’ll notify you immediately and offer a refund for any unfulfilled items. Thank you for your understanding!

What is the condition of the cards you sell?

We offer a variety of products, including sealed products (booster boxes, packs), graded cards, and pack-fresh cards that are not graded but still in excellent condition. If you're looking for cards with lower values or specific conditions, we have plenty of options available.

For any questions or if you're looking for a specific card, feel free to contact us – we’re happy to help!

Do you sell single cards or sealed products only?

We sell both sealed products (like booster boxes and packs) and single cards, including graded cards and pack-fresh cards that are not graded. If you're looking for specific cards or have any questions about a particular item, don’t hesitate to contact us – we're happy to assist!.

How often do you restock popular items?

We restock popular items as often as we can! We work hard to keep our inventory up-to-date and bring in new stock as soon as it's available. If you’re looking for something specific, feel free to check back regularly or reach out to us for updates.

What is the best way to stay updated on new product drops?

The best way to stay up-to-date on new product drops is by following us on Instagram. You can find us at @tradingcards.gg for the latest updates, restocks, and new releases!

What payment methods do you accept?

We accept the following payment methods through Shopify:

Credit/Debit Cards (Visa, MasterCard, American Express, and more)

PayPal

Apple Pay

Google Pay

Shopify Payments (via various local methods depending on your region)

All payments are processed securely to ensure your information is safe.

Do you offer refunds or exchanges?

We offer refunds and exchanges on unopened products within 30 days of purchase. If the product is opened or returned in a different condition, we may offer a partial refund or deny the request. This policy applies to both refunds and exchanges. Please ensure the product is in its original, unopened condition for a full refund or exchange. If you have any questions or need assistance, feel free to contact us!

What happens if my pre-order is not fulfilled?

If your pre-order is not fulfilled due to allocation or other stock issues, we will notify you as soon as possible. We’ll offer a refund for any unfulfilled items, or, if applicable, provide an alternative solution. Our goal is to keep you informed and ensure that your experience is as smooth as possible. If you have any questions or concerns, don’t hesitate to contact us!

What are PSA and BGS-graded cards?

PSA (Professional Sports Authenticator) and BGS (Beckett Grading Services) are two of the most well-known grading companies for trading cards. They evaluate cards based on their condition, including factors like centering, corners, edges, and surface quality.

PSA-graded cards are given a grade on a scale of 1 to 10, with 10 being "Gem Mint" (perfect condition).

BGS-graded cards also use a 1 to 10 scale but provide a more detailed breakdown of the card’s specific attributes (centering, edges, surface, and corners). BGS cards also offer a "Black Label" grade for perfect cards, which is highly sought after.

Graded cards are often more valuable and desirable to collectors because they are professionally assessed and authenticated for quality and authenticity.

Do you sell rare or vintage Pokémon cards?

Yes, we sell rare and vintage Pokémon cards! We constantly buy and sell graded cards from various eras, including sought-after older cards. If you’re looking for a specific rare or vintage card, feel free to contact us, as we frequently update our inventory with new and valuable items.

What does 'mint condition' mean for trading cards?

‘Mint condition’ refers to a card that is in perfect or near-perfect condition, with no visible flaws, creases, or scratches. It typically means the card has been well-preserved, stored properly, and shows no signs of wear. Cards in mint condition are highly sought after by collectors and can have significantly higher value, especially when graded by professional services like PSA or BGS.

How do I know if my card is authentic?

To verify if your card is authentic, look for signs like holograms or security features (especially for newer sets). Fake cards often have lighter or faded colors compared to genuine cards. Professional grading services like PSA and BGS also authenticate cards during the grading process. If you're unsure about the authenticity of a card, you can send it for professional grading, or feel free to contact us for guidance. We only sell authentic cards from trusted suppliers.

How can I contact Tradingcards.gg?

You can contact us by email at info@tradingcards.gg, through our contact form on the website, or by reaching out via our Instagram (@tradingcards.gg). We’ll respond as quickly as possible and are happy to assist with any questions or concerns you may have!

Do you have a loyalty program or rewards for frequent customers?

While we don’t have a formal loyalty program, we love showing appreciation to our loyal customers! From time to time, we might include something extra in your order as a thank you for your continued support. There are no specific guidelines to becoming a loyal customer — if you’re a regular shopper, we’ll make sure you feel appreciated!

Can I suggest products I’d like to see in your store?

Yes, absolutely! We love hearing from our customers and are always open to suggestions. If there’s a product you’d like to see in our store, feel free to let us know. We’re always looking to expand our product range and your input is valuable to us!